Refund policy

At Earence.com, your satisfaction is our priority. We provide a 30-day refund or replacement guarantee on all orders.

If you are not satisfied with your purchase, you can request a refund or replacement within 30 days of receiving your order.
You may choose between a full refund to your original payment method or a replacement item.
Refunds are issued within 5–10 business days after approval.
If a replacement is chosen, it will be shipped promptly at no additional cost.

To request a return, refund, or replacement, please contact us at support@earence.com with your order number.

Free shipping

Enjoy free shipping on all orders.

Customer service

30-day money-back guarantee if you’re not satisfied.

Refer a friend

We’re here to help you anytime, anywhere.

Secure payment

Shop safely with encrypted and trusted payment methods.

Exclusive offers

Frequently Asked Questions

What makes Earence earplugs different from others?

Earence earplugs combine advanced acoustic filters with a sleek design. They reduce harmful noise while keeping music and voices clear — so you protect your hearing without sacrificing the experience.

Are Earence earplugs electronic?

No. They’re 100% non-electronic. Our special filter works like a second eardrum, naturally softening noise without altering the sound quality.

Do they help with tinnitus or sensory overload?

While not a medical device, many users with tinnitus, ADHD, or sensory sensitivities find Earence helps reduce discomfort in noisy environments.

What sizes are available?

Each set comes with multiple ear-tip sizes (from XS to L) to ensure the perfect fit for every ear.

What is the return and warranty policy?

We offer a 30-day trial period. If you’re not satisfied, return them for a full refund. Earence also comes with a 2-year warranty against defects.